We offer 24 x 7 proactive monitoring and alerting, event detection and notification, ticket management, and problem escalation and resolution along with secure Web access to performance and reporting features.
iVedha guarantees its world-class service with established Service Level Agreements (SLAs).

Network Monitoring
Is our basic monitoring solution that provides 24x7 monitoring, alerting, and reporting of incidents. Our Network Operation Centers collect the alerts, validate them, and provide real-time notification based upon a customer defined escalation procedure.

• Incident Management - all validated incidents tracked with our Ticketing system.
• Capacity Management - built in function of our state of the art monitoring technology .
• Intrusion Detection

Infrastructure Management
Is a SLA bounded highly flexible and customizable solution that can be utilized in many ways to benefit your bottom line. The only limitation in developing a custom solution is your ability to dream it up - we can deliver.

• Preventive Management - patch upgrades, root-cause analysis of failures, service and process restarts, log file and database monitoring and management.

Full Service
Is our on-site solution that combines the rich features of our remote service with on-site support for your infrastructure using our team of highly skilled engineers. The on-site portion of this service can take many forms.

• Scheduled - scheduled on-onsite support visits.
• Full Time - full time on-site engineering support.